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STATUS TRACKING
REPAIR ID: #REP-0233
CUSTOMER
Chioma Okafor
+234 810 234 5678
DEVICE
MacBook Pro M1 2020
Charger, Keyboard
REGISTERED ON
2024-01-14
REPAIR FEE
N45,000
REPAIR TIMELINE
Device Received
COMPLETEDLaptop checked in and registered in our system
Jan 14, 2024 • 10:30 AM
Received by: Technician John
Condition: Minor keyboard damage, charger port loose
Diagnosis Complete
COMPLETEDFull diagnostic test performed
Jan 14, 2024 • 02:15 PM
Issues identified: Keyboard replacement needed, charger port repair
Parts ordered: New keyboard assembly, port connector
Repair In Progress
ACTIVE NOWTechnicians are currently working on your device
Jan 15, 2024 • 09:00 AM
Assigned to: Senior Tech Michael
Progress: Keyboard 60% complete, charger port starting
Estimated completion: Today by 5:00 PM
Quality Check
PENDINGFinal testing and quality assurance
Awaiting repair completion
Ready for Pickup
PENDINGCustomer will be notified to collect device
Awaiting quality check
Delivered to Customer
PENDINGDevice successfully returned to customer
Awaiting pickup
NOTIFICATIONS
We'll send an SMS when your device is ready for pickup
Updates will be sent to +234 810 234 5678
Track this page anytime with your Repair ID: #REP-0233